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What is the Internet of Things (IoT)?

The Internet of Things (IoT) refers to the network of interconnected physical devices, vehicles, appliances, and other objects that are embedded with sensors, software, and connectivity capabilities to collect and exchange data over the internet. In essence, it is the concept of connecting everyday objects to the internet, enabling them to communicate and interact with each other, and often with humans, to perform various tasks and provide valuable insights.

What are IoT sensors?

IoT sensors are devices that are integrated into objects or environments to collect data from the physical world. These sensors are capable of detecting and measuring various parameters such as temperature, humidity, proximity, motion, light, pressure, and more. The collected data is then transmitted to the Internet of Things (IoT) network for analysis, enabling smart decision-making, automation, and monitoring within the IoT ecosystem.

What is a smart building/office?

A smart building or office refers to a facility that incorporates advanced technologies and interconnected systems to enhance efficiency, comfort, and sustainability. These technologies typically include Internet of Things (IoT) devices, sensors, and automation systems that collect and analyze data to optimize building operations and provide a more intelligent and responsive environment.

Are Lucy’s devices only for new buildings?

No, our technology can provide usable solutions to any type of facility and campus.

What are the benefits of Smart Building IoT sensors?

Smart Building IoT sensors offer several benefits that contribute to the optimization and improved functionality of buildings. These benefits include, for example, improved energy efficiency, proactive maintenance, streamlined facility management, and valuable data-driven insights for better decision-making.

How do smart buildings benefit tenants/employees?

Smart buildings offer a healthier, productive and comfortable space for the people staying in, enhancing their overall experience and well-being. Using technology, smart buildings significantly improve indoor air quality, temperature and noise.

How many buildings/rooms can Lucy’s devices monitor?

There’s no limit to the amount of buildings/rooms Lucy can cover. Our modular system is capable of expanding along the needs of each premise, adapting to each necessity..

How can Lucy’s devices save money and have a positive environmental impact?

The implementation of Lucy’s devices in residences and business provides an opportunity for organizations to monitor their energy usage and implement changes that will lower their energy demand and increase efficiency.
The impact of commercial, residential and industrial buildings on the environment and the overall cost of energy consumption is significant.
On average, large buildings consume approximately 230,000 kWh of electricity per year, as reported by the U.S. Energy Information Administration. If organizations were able to reduce their energy consumption by 10% to 15%, Lucy’s device deployments could serve as the next progression towards achieving sustainable energy consumption in buildings.

Can Lucy's technology be customized to suit different workplace requirements?

Yes, our solution is fully modular, and it can expand along with each customer’s needs.

How long does it take to implement Lucy’s technology?

Depending on the size of your facility, the whole system can be installed and running in minutes or a few hours.

Which sensors does Lucy offer?

Air Quality, Air Quality PRO, Water Quality, Energy Use, Noise Detection, Accelerometer, and Flux Sensors.

Is my data on Lucy Access’ secure?

Lucy’s technology uses the highest encryption standard used by financial institutions and the biggest tech companies in the world.

Who owns the data collected?

The customer is the sole owner of all the data collected.

What is Cellular, Thread, BLE?

– Cellular technology refers to the communication technology used by mobile phones and other cellular-enabled devices to connect to a cellular network.

– Thread is a wireless networking protocol designed for smart home and Internet of Things (IoT) applications. It is built on open standards, allowing devices to communicate with each other over a mesh network. Thread provides low-power, secure, and reliable connectivity for IoT devices, enabling them to interoperate seamlessly

– BLE is a power-efficient wireless communication technology designed for short-range communication between devices, optimized for low energy consumption. BLE is commonly used in applications such as wearable devices, fitness trackers, health monitors, and smart home devices. It enables devices to establish connections and exchange data with minimal power consumption, making it ideal for battery-powered devices that require wireless connectivity over short distances.

What countries and regions Lucy Networks support?

Lucy Networks’ solutions can be installed and applied anywhere in the world.

Does Lucy Networks support other platforms/dashboards?

Yes, our open source technology allows users to integrate Lucy Networks with pre-existing facility management systems/dashboards.

Where is the production site located (or, where are the devices manufactured?)

The devices are designed in the US and EU, and manufactured in Hong Kong.

What is the difference between Hubs and Satellites?

Satellites gather data points’ info and send it to the Hubs, which collects all data from the different satellites and transmits it to Lucy’s dashboard.

How often is data sent from sensors?

Lucy has default data reading schedules for each type of satellite, maximizing information accuracy and battery life. That said, the time intervals in which each sensor sends the data to the dashboard can be adjusted by the user.

Is it possible to know the location of my sensors? (clear naming convention during installation etc..)

Yes, each sensor will appear with its own label within our dashboard’s digital twin layout, so our clients can keep precise tracking of each sensor’s location and gathered data.

How can I access the sensors’ data?

Lucy’s dashboard is the “master mind” behind all our devices. From there, our clients will have 24/7 access to all data points and gathered information + the ability to automate certain parameters.

How to use notifications?

Our dashboard uses alerts to notify specific conditions. When devices hit particular conditions (set value thresholds), alerts are generated and sent to the user. Lucy’s dashboard has a specific page to browse every alert issued. Over time —and with accumulated data—, we’ll take advantage of those valuable inputs to give the users advice on how to improve employees’ health in the workplace, and minimize the facility’s OpEx.

How can I analyze the data the sensors gather?

Data analysis can be done from the dashboard. Data is available for single device or for groups (devices inside a room, devices inside a building, etc.). More complex analysis will be doable on request by pulling data into purposed google dashboards.

What communication protocol is used?

Devices communicate with an IoT message dispatcher using MQTTs. Messages are then ingested by Lucy’s backend for application use in JSON form.